Safety Update: Enhanced Verification & Live Support
New safety features including improved CNIC checks and 24/7 in-app support.
Doubling down on safety
Waymate's latest update strengthens our commitment to safe carpooling.
What's new
- Faster CNIC verification — Reduced from 24 hours to under 4 hours.
- 24/7 in-app support — Report issues any time, not just business hours.
- Enhanced live tracking — More accurate GPS with route deviation alerts.
- Block feature — Block users you don't want to ride with again.
Our promise
Safety isn't a feature — it's the foundation. Every update we ship prioritises your security.
Practical next steps for safety update: enhanced verification & live support
If you are building a regular commute routine in Pakistan, consistency matters more than perfection. Choose one route, keep timing stable for at least two weeks, and communicate early when plans change.
Related guides
Waymate tip
Use recurring trips and weekly seat booking to reduce daily friction. This is especially useful on dense routes in Lahore, Islamabad, and Karachi where peak-hour demand fills quickly.
Download Waymate and start with a single corridor before expanding your commute network.
Frequently asked questions
Which cities are live on Waymate now?
Lahore is live now, with Islamabad-Rawalpindi rollout in progress and more cities planned.
How do I get notified about new features?
Keep app notifications enabled and follow Waymate updates in the articles section.
Will Waymate support both cars and bikes?
Yes. Waymate supports car and motorbike hosting depending on route and city availability.